When you invite an HVAC company into your home, you do more than schedule a service call. You open your door to real people. That’s why we created a short Meet the Team video—to show you who we are, how long we’ve been doing this work, and why serving this community matters so much to us.
In just a couple of minutes, you can hear directly from our leadership team at North Tarrant Heat & Air. You’ll see the faces behind the name, learn a bit of our story, and get a feel for the culture that supports every repair, installation, and maintenance visit we handle across North Tarrant County.
Take a moment to watch the video below, then keep reading for a few highlights and takeaways.
Meet the people behind the logo
In the video, you first meet Chris Brown, the owner of North Tarrant Heat & Air. Chris started the company in 2016, after working in air conditioning since 2004. That long history in the trade shaped how he leads the team today—with a strong focus on honest work and steady, dependable service.
You also hear from several key leaders who help keep things running smoothly every day:
- Chris Force, our commercial sales and service manager, who shares that he has worked in HVAC for 25 years.
- Ben Eubanks, our vice president, who notes that he has been in the field since about 2005.
- Sean Brown, our warehouse and inventory manager, who oversees installs, equipment, parts, and warranty items.
Together, they give you a candid look at the people who stand behind the work we do in homes across the area.
Why we look forward to coming to work
One of the clearest themes in the video is simple: we enjoy what we do and who we do it with.
Ben shares a line that captures our attitude toward work: “If I get up in the mornings and I don’t want to come to work, that’s probably not the fit for me. I’ve not had that and I don’t see that in the future.”
He goes on to talk about the atmosphere at North Tarrant Heat & Air: “When you come to work, everybody has a smile on their face. To me, that’s really important.”
That kind of culture matters. A team that shows up with a good attitude tends to communicate better, pay attention to details, and treat customers with respect. The smiles you see in the shop often carry over to your driveway and front porch.
Serving the community we call home
Our work goes beyond tuning, repairing, and installing heating and cooling systems. For us, it also means taking care of the same neighbors, friends, and families we see at the grocery store or ballfield.
In the video, Chris Force talks about his favorite part of the job: “Getting to interact with customers on a daily basis. I’m a people person, so I like getting out and talking to people, just being able to serve the people in the same area that I grew up in. There’s no better feeling.”
That sense of local pride comes through again when Ben says, “It feels good being able to help the people in our own community. Being able to help friends and family is a very prideful thing for us as well. If you can’t help your friends and family, how are you going to be able to help a stranger, you know?”
Those aren’t scripted lines. They reflect how we view every service visit—as a chance to help someone the way we would help our own families.
A team that feels like family
Another strong thread in the video is the way our team talks about each other. You hear more than job titles. You hear how much they value working together.
One of our leaders says, “The best part of my job, I think, is being able to work with family basically. It’s very rewarding being able to come in and relate to the people that you work with and not only relate to them, but be able to work well with them.”
Chris Brown echoes that feeling when he talks about the environment we’ve built: “I’m going to say the best part of my job is creating this great culture that we’ve created. When I come to work, I have a smile on my face. We’re happy to be around each other. We’re happy to do what we do. We’re happy to help out our consumers, and we have a great leadership team. I take a lot of pride in what we’ve built here.”
That family-like bond helps us stay aligned. It supports the kind of communication and consistency that homeowners appreciate when they call for service.
What this video says about how we work today
The Meet the Team video does more than introduce faces. It offers a quick window into the values that guide North Tarrant Heat & Air right now.
When you watch, you see a few key points come together:
- We bring many years of hands-on experience to every heating and cooling project.
- We work in the same communities where we live, which shapes how we treat customers.
- We focus on a positive culture so our team can serve homeowners with care and consistency.
- We take pride in the systems we install, maintain, and repair, and in the relationships we build along the way.
The video closes with a line that sums this up well: “We believe in what we do, and we try our hardest to succeed, to be the best that we can be.”
That mindset runs through everything we do—from air conditioning repair and replacement to heating projects, ductless options, indoor air quality upgrades, and smart thermostat setups.
Why this matters for your home comfort
When your air conditioning or heating system needs attention, you want more than a logo and a truck. You want to feel comfortable with the people who step inside your home and work on the equipment you rely on every day.
The Meet the Team video lets you see who we are before you call. You can hear how long we’ve worked in this field, how we talk about each other, and how we view our role in the community. That way, when you reach out to North Tarrant Heat & Air, you already know a bit about the people on the other end of the line.
If you haven’t watched the video yet, scroll back up to and press play. Then, when you need help with your home’s heating and cooling, you can contact us at (817) 616-6999 with confidence that you’ve met the team behind the service.
We look forward to keeping you comfortable, season after season.